At To The Moon we want our customers to be satisfied with their purchase. If you want to return a swimsuit you have 20 days to do so from the moment it is received.
WHAT SHOULD I DO TO RETURN AN ITEM?
Click on the link to start returning your item and follow the instructions. You can select when you want the garment to be picked up at home and the shipping cost will be deducted from the total refund of the purchase. Remember to pack the item to be returned well.
Once we receive it and verify that it is in perfect condition, without stains, with its label and cover, we will refund you using the same payment method you used to make your purchase. If you bought several items and you are going to keep some, you can keep the cotton bag that came with your order.
Make sure that you have tried on the swimsuit bottom with your underwear on and that you return it to us and in the same condition that we sent it. We cannot accept or CHANGES or RETURNS that have dirty clothes.
If you are returning all the swimsuits in an order, you must also send the cotton bag that came with the order. If the bag does not arrive, we will not be able to give you a full refund (If you keep any swimsuit from the order, you can keep the bag).
The cost of the return will be shown to you when you fill in your details.
The refund will be made within a period of 7 to 15 days and you will receive it by the same payment method you used to make your purchase. Shipping costs will not be refunded on returns .